Agile Digital Edge Privacy Policy

1. Introduction

Agile Digital Edge ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the information entrusted to us. This Privacy Policy explains how we collect, use, disclose, process, store, and safeguard personal information when you visit our website, request our services, communicate with us, submit enquiries, apply for employment, subscribe to newsletters, or otherwise interact with us. This Privacy Policy applies to https://agiledigitaledge.com and all related digital services operated by Agile Digital Edge unless a separate privacy notice is provided.

2. Scope

This Policy applies to visitors, prospective clients, existing clients, business partners, vendors, applicants, and any other individual whose personal information is collected through our website or during the provision of our services. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

3. Definitions

Personal Information means information that identifies or can reasonably identify an individual, including names, email addresses, telephone numbers, company details, IP addresses, online identifiers, and similar information. Processing means any operation performed on personal information including collection, storage, organization, transmission, disclosure, deletion, or destruction.

4. Information We Collect

We may collect:

• Name
• Email address
• Telephone number
• Company name
• Job title
• Country
• Project requirements
• Billing information where applicable
• Resume/CV and employment history for recruitment
• Communications exchanged with us
• Marketing preferences
• Device identifiers
• IP address
• Browser type
• Operating system
• Pages viewed
• Referring URLs
• Cookies and analytics data

5. Information You Provide

Information may be collected when you complete contact forms, request quotations, schedule consultations, subscribe to newsletters, download resources, apply for employment, communicate by email, telephone, or social media, or otherwise voluntarily submit information.

6. Automatic Data Collection

When you browse our website we may automatically collect technical and usage information including IP address, browser version, operating system, language, approximate location derived from IP, session duration, page interactions, clickstream data, error logs, referring websites, and device characteristics. This information is used to improve website performance, security, analytics, and user experience.

7. Cookies and Similar Technologies

We use cookies, pixels, tags, web beacons, local storage, and similar technologies to:

• remember preferences;
• maintain website functionality;
• measure website performance;
• analyse visitor behaviour;
• improve security;
• support advertising and remarketing where applicable.

Users may disable cookies through browser settings; however, portions of the website may not function correctly.

8. Analytics and Marketing Technologies

We may use services such as Google Analytics, Google Tag Manager, Google Ads, Microsoft Clarity, LinkedIn Insight Tag, Meta Pixel, HubSpot, Calendly, Cloudflare, reCAPTCHA, and similar providers depending on our operational requirements. These providers may collect technical information subject to their own privacy policies.

9. How We Use Information

We process personal information to:

• respond to enquiries;
• prepare quotations and proposals;
• deliver software development and consulting services;
• communicate regarding projects;
• recruit employees;
• manage contractual relationships;
• improve website performance;
• detect fraud and security incidents;
• comply with legal obligations;
• send newsletters or marketing communications where permitted by law or with consent.

10. Legal Basis for Processing

Where GDPR or similar laws apply, we rely on one or more lawful bases including consent, performance of a contract, compliance with legal obligations, protection of legitimate interests, and protection of vital interests where applicable.

11. Sharing of Information

We do not sell personal information. We may disclose information to employees, affiliates, contractors, cloud providers, hosting providers, CRM platforms, payment processors, communication providers, legal advisers, auditors, regulators, or government authorities where required by law or necessary for business operations. All recipients are expected to protect personal information appropriately.

12. International Data Transfers

Agile Digital Edge serves clients globally. Personal information may be transferred to or processed in countries outside your country of residence where our employees, affiliates, cloud providers, hosting providers, subcontractors, or technology partners operate. Where applicable, we implement contractual, organizational, and technical safeguards designed to protect personal information in accordance with applicable privacy laws.

13. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests. Recruitment information may be retained for future employment opportunities unless deletion is requested where permitted by law.

14. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards including encrypted communications, access controls, firewalls, authentication mechanisms, monitoring, backups, security reviews, least-privilege access, and employee confidentiality obligations. While we strive to protect personal information, no method of transmission or storage can be guaranteed to be completely secure.

15. Your Privacy Rights

Depending on applicable law, you may have the right to access, correct, update, erase, restrict processing, object to processing, withdraw consent, request data portability, or lodge a complaint with a supervisory authority. We will respond within applicable legal timeframes.

16. GDPR and UK GDPR

Where the GDPR or UK GDPR applies, Agile Digital Edge processes personal information lawfully, fairly, and transparently. We rely on lawful bases including consent, contractual necessity, legal obligations, and legitimate interests. Individuals may exercise all applicable rights under these regulations by contacting us.

17. California Privacy Rights

Where the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA) applies, California residents may request access to categories of personal information collected, request deletion where applicable, request correction, and exercise other rights available under California law. We do not knowingly sell personal information.

18. Marketing Communications

Marketing emails are sent only where permitted by law or with appropriate consent. You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

19. Recruitment and Careers

Information submitted through career forms or email applications is used solely for evaluating employment opportunities, communicating with applicants, maintaining recruitment records, and complying with legal obligations. We do not use applicant information for unrelated marketing purposes.

20. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If such information is identified, reasonable efforts will be made to delete it.

21. Business Transfers

In connection with mergers, acquisitions, restructuring, financing, asset sales, or similar corporate transactions, personal information may be transferred as part of the business assets, subject to applicable legal requirements.

22. Third-Party Websites

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices, policies, or content. Users should review the privacy policies of third-party websites before providing personal information.

23. Data Breach Response

If we become aware of a security incident involving personal information, we will investigate, take appropriate remedial action, and provide notifications where required by applicable law.

24. Changes to this Privacy Policy

We may modify this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the website after changes become effective constitutes acceptance of the revised Privacy Policy.

25. Contact Information

Agile Digital Edge

Website: https://agiledigitaledge.com

Email: hello@agiledigitaledge.com

Questions regarding this Privacy Policy, privacy requests, or the exercise of legal rights may be submitted using the contact information above.

26. Final Provisions

This Privacy Policy shall be interpreted in accordance with applicable laws. If any provision is determined to be unenforceable, the remaining provisions shall remain in full force and effect. This document, together with any applicable service agreement and cookie notice, constitutes the complete privacy notice governing the use of our website.